Smart Link SmartUSB56 Modem Driver

Version: 4.00.06 

(C) 1998-2004 Smart Link Ltd.
=============================

This document contains release notes and other information about 
this product. Information in this document is the most current 
available. For your convenience, print a copy of this file and 
keep it with your user manual. 

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How to Use This Document
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To view README.TXT on screen in Windows Notepad, maximize the 
Notepad window.

To print README.TXT, open it in Windows Write, Microsoft Word, 
or another word processor.  Then select the entire document 
and format the text in 10-point Courier before printing.

This file (README.TXT) contains:

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Contents
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1) Quick Start
2) How to verify installation
3) Uninstall procedure
4) Update procedure
5) Country selection
6) Call Progress Sounds
7) Known issues
8) Troubleshooting
9) Disclaimers

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1. Quick Start 
--------------

1) This version of SmartUSB56 drivers is compatible with Microsoft
   Windows 98, Windows 98SE and Windows ME. 

   THESE DRIVERS ARE NOT COMPATIBLE WITH WINDOWS 95 OR WINDOWS 2000/XP!

2) If any type of Smart Link modem is already installed in your
   system and you want to update its' device driver you may either:

   a) First uninstall existing drivers (See Uninstall Procedure), and only 
      then proceed to install the new drivers.

   b) Install the new drivers using Setup.Exe (See installation Procedure).


To install your modem drivers for the first time:
-------------------------------------------------

Option 1-Automatic Hardware Detection:

a) Plug in the modem into a USB port.

b) Windows will instantly detect the modem and will start software
   installation.

c) When requested, point to the drivers installtion directory on the
   floppy disk or CD-ROM. 

d) Modem drivers will be installed.

Option 2 - Setup.Exe:

Setup.exe is provided with the drivers and should be run from the 
drivers installation directory.

a) Plug in the modem into a USB port.

b) When Windows detects the modem and starts software installation, 
   press "cancel" to cancel the installation wizard.

c) Double-click on Setup.Exe and follow the instructions.

d) Modem drivers will be installed.

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2. How to verify installation
-----------------------------

To verify that the modem is installed correctly, follow these steps:

 a) Click "Start > Settings > Control Panel > Modem": check for the
    presence of a "SmartUSB56 Modem".

 b) In "Control Panel > Modems > Properties > Diagnostics" click on 
    "More Info" button and check that the modem responds.

To Check that the modem is working properly:

 a) Open "Hyper Terminal".
 b) Select the "SmartUSB56 Modem" or "Direct to port" option.
 c) Type ATI1, ATI2 or ATI3 and make sure you receive the modem IDs. 
    Dial any accessible phone number, and see that that phone rings.
    Dial to another modem (ATDTxxx or via the dial button of the     
    TAPI interface) and see that a modem session is established.

    If you have successfully connected, then the modem has been     
    successfully installed.


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3. Uninstall Procedure
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a) Click "Start > Settings > Control Panel > Add/Remove Programs".

b) Select "SmartUSB56 Modem".

c) Click the "Add/Remove" button.

d)  An Unistall Wizard appears. Follow the instructions on screen.

    You must choose to restart the system in order to complete modem removal.

e) Modem drivers will be uninstalled. You may un-plug the modem 
   from the USB port.


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4. Update Procedure
-------------------

To update your modem drivers:

Option 1:

- Uninstall previous drivers (see above procedure) and reboot your system.

PLUGGING THE MODEM OUT AND BACK IN IS NOT ENOUGH!

- When the system detects the modem and asks for disk, press "Browse"
and select the updated driver disk in the floppy drive or CD-ROM
drive.

- New drivers will be installed.

Option 2:

- Double-click on Setup.Exe (located in the updated driver installation directory) and follow the instructions.

- New drivers will be installed.

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5. Country Selection
--------------------

To change the country setting, follow these steps:

   a) Click "Start > Settings > Control Panel > Modem Settings".
   b) Select the required country from the list.
   c) Click "Ok".

or

   a) Using a terminal program (such as Hyper Terminal), issue 
      an AT+GCI command to select the desired country.

For information about the usage of AT+GCI commands, refer to an
updated version of the AT-Commands manual, available on Smart Link 
web site (www.smlink.com).

To verify the change has taken effect:

a) Open HyperTerminal and select your modem
b) Type "ATI7"
c) Verify that the correct country name is displayed



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6. Call Progress Sounds
-----------------------

SmartUSB56 modems typically support only one method for monitoring 
call progress (dialtone, DTMF dialing, etc...) through the audio 
subsystem:

* Connect speakers to the audio card speaker output.
* While COM port is open, click the right mouse button on SLLights 
  icon in the System Tray.
* Check the 'Speaker' option on or off as desired.
      


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7. Known issues
---------------

7.1	If you have MSPhone program installed under Windows 98, you MUST
	uninstall it BEFORE you install the modem driver. Non conformance 
 	to this directive will cause the modem to fail after rebooting. 
	Microsoft does not support MSPhone application anymore, as you can
	see on the following web page:
	http://support.microsoft.com/support/kb/articles/Q193/9/06.ASP

7.2	The version of Hyperterminal that ships with Windows 98 has a
	known bug: When the system is in "sleep mode" and Hyperterminal is 
	waiting for a call, the system hangs up upon the incoming ring. 
	Workaround: Use Hyperterminal Private Edition, available from the
	Hilgraeve web site at: http://www.hilgraeve.com.

7.3 	The version of Hyperterminal that ships with Windows 98 has a
	known bug, which causes a page fault in MSVCRT.DLL when using
	Hyperterminal. 
	Workaround: use Hyperterminal Private Edition, available from the
	Hilgraeve web site at: http://www.hilgraeve.com.

7.4	Some systems refuse to enter stand-by mode while a USB device is
	plugged into a USB port. Such behavior was duplicated with other 
 	USB devices as well and is not specific to the modem.

7.5  	When some systems get into "sleep mode" and an incoming call is
	received by the modem, the modem answers but the screen stays blank.
	This behavior is dependent on the BIOS and not on the modem. 
	Some BIOS vendors choose to let the modem answer, but leave the 
	screen blank. 

7.6	The NetZero dialer tends to cause the computer to freeze
	sometimes and causes some programs such as "Zcast" to close. 
	This behavior was duplicated with other reference modems as well, 
	so it is not caused by the modem.

7.7	When using the following applications/online services, select
	the appropriate modem name from the following modem list:
	* AOL (America Online) - "Hayes Compatible (Default)" 
	* Juno - "Generic 33600 modem". 
	* BitWare - "Rockwell based voice modem"

7.8	Two Smart Link modems can not be installed on the same PC
	simultaneously. Currently there is no workaround.



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8. Troubleshooting
------------------

If your modem does not work as expected:

8.1	If ERROR, NO DIALTONE or a similar message is received:

	(a)   Check whether the line is connected preperly to the modem.
	(b)   Use a telephone handset to make sure that the line is
	      active and that there is a dial tone.
	(c)   Check to see if the line is a PBX line or a direct analog
              phone line. You may need to dial 9, before the actual 
              desired telephone number (i.e. ATDT9,123-4567).
              If, after dialing 9, the modem still cannot detect the
		  PBX dialtone, try typing ATX3 before dialing.

              NOTE that PBX lines typically can only support V.34
              rates (33,600 bps, 28,800 bps, ...) and NOT V.90
              rates (49,333 bps, 50,666 bps, ...).


8.2	If dialer application (i.e. Hyperterminal) does not detect modem:

	Check whether HyperTerminal is configured to the right port.
	You can find the modem's COM port number in 
 	"Control Panel > Modems > Properties". 
	If not, press disconnect and change the port that the dialer 
	is accessing.

8.3	If the Modem has connection problem try the followings:

	(a) Enable "safe mode 1" from Start--> Setting--> Control Panel--> Modem Settings--> Modem Helper tab. 
	(b) Download a new driver from: www.smlink.com\download
	(C) Try to dial to the Internet with "Quick Connect" disabled. go to Start--> Setting--> Control Panel-->V.92 features settings--> V.92 Features tab.


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9. Disclaimers
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The following are important disclaimers as related to our products.
Proper use of our chipsets and drivers are clearly described. 

Smart Link does not guarantee product performance or accept any 
liability due to the improper usage of its drivers or chipsets.

* Modem is capable of receiving data up to 56Kbps. Actual send and
receive speeds may vary depending upon factors, such as connecting 
modem and phone line connections.

* Modem must use the appropriate US or International chipset version
for the country to which it is shipped.

* Modem must use the appropriate driver version for the operating
system in which it is being installed.

* All trademarks are property of their respective owners.
